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Public Offer

Dear user of the websites spiderproject.com.ua and spiderhelp.com.ua, we draw your attention to the fact that using the websites spiderproject.com.ua and spiderhelp.com.ua in in any form (including, but not limited to, your purchase of educational services using this website, filling out applications, forms, etc.), you confirm your agreement with all the conditions specified in this public offer, and this is tantamount to signing the Agreement by both parties (between Spider Management Technologies Ukraine LLC and you). This public offer is binding on both parties. In case of disagreement with the terms of this public offer, you must refrain from using the both websites spiderproject.com.ua and spiderhelp.com.ua.

1. Terms and definitions:

  • 1.1. Definitions and terms used in this Public Offer mean the following:
    • 1.1.1. Acceptance - full and unconditional acceptance of the Public Offer by taking action to use the websites spiderproject.com.ua and spiderhelp.com.ua;
    • 1.1.2. Website - a set of software and hardware with a unique address on the Internet in the domain zones spiderproject.com.ua and spiderhelp.com.ua together with information resources in text, graphics or audio forms that are used by Spider Management Technologies Ukraine LLC and that provide access of individuals and legal entities to these information resources and other information services via the Internet;
    • 1.1.3. Access to the event - an e-mail generated by Spider Management Technologies Ukraine LLC, including, but not limited to, by the Organizer, containing details of access to a specific event (URL, access code), which gives the User the right to participate in the selected event.
    • 1.1.4. Internet page (HTML-page) - a page of the website, a set of integrated software and hardware information materials, including text, graphics, intended for publication of data on the Internet as part of the website;
    • 1.1.5. Event - thematic trainings, seminars, conferences, master classes in the format of a webinar or online consultation, other distance and onsite / offline events of this kind, organized by the Organizer or the Company;
    • 1.1.6. Application - the expression of the user's will to participate in a specific event, made through the website, in the manner prescribed by this Public Offer;
    • 1.1.7. User - a person who has accepted this Public Offer and who has access to the information posted on the website.
    • 1.1.8. Account - Authentication and personal user data stored on the website's servers.
    • 1.1.9. Organizer - a natural person-entrepreneur or legal entity that organizes the Event and places information about the Event on the website for offering it to the Users.
    • 1.1.10. Personal Page - An Internet page created using the software capabilities of the website as a result of the User receiving an account containing Personal Data.
    • 1.1.11. Personal data - reliable, complete and up-to-date information that allows Spider Management Technologies Ukraine LLC to process out the User's authorization procedure, and which is voluntarily and free of charge posted by the User on the Personal Page. This information is provided by the User during the registration procedure on the Site, may contain the name, login, e-mail address and other information that the User deems necessary to disclose. The storage of personal data is carried out in order to ensure the possibility of authorization on the website.
    • 1.1.12. Payment system - payment organization, participants of the payment system and the set of relations that arise between them when transferring funds from users to the account of Spider Management Technologies Ukraine LLC / Organizer for the Events available for purchase on the website.
    • 1.1.13. Event registration of the User - the procedure established by the Spider Management Technologies Ukraine LLC and the result of adding registered users into the database, their personal data and / or other information about the user in order to identify the user. During the registration process, the User is invited to fill out a questionnaire in which the latter indicates the Personal Data on the basis of which Spider Management Technologies Ukraine LLC provides the User with access to specific Events. Based on the results of registration, a User account is created on the website;
    • 1.1.14. Consultant - a natural person, private entrepreneur or legal entity that is the author of the Event and / or the person responsible for conducting the Event;

2. Agreement subject and general conditions

  • 2.1. This agreement is an official public offer and contains all the essential terms of Spider Management Technologies Ukraine LLC (hereinafter - the Company) providing all interested parties with the access to the Website services.
  • 2.2. The Company, in the manner and on the terms provided by this offer, provides the User with the opportunity to use the Website, and the User undertakes to use the Website in accordance with the terms of this Offer.
  • 2.3. The Company's Website is a platform for hosting Events and information related to the subject of the Events, as well as information related to the activities of the Company as a whole.
  • 2.4. The fact of using the Website by the User is a full and unconditional acceptance of the terms of this Offer.
  • 2.5. The schedule, number and duration of the Events published on the Website, as well as the cost of the Events and other significant circumstances of the Events may be published on the Website in real time.
  • 2.6. Under the terms stipulated by the relevant agreements between the Company and the Organizer, the Company acts in relations with Users on its own behalf, but on behalf of the Organizer, providing technical support in providing Users with Access to Events and information related to such Events.
  • 2.7. The User agrees that the terms of this Offer may be changed by the Company in the future by posting the current version of this Offer on the Website.

3. The Website usage

  • 3.1. The User is obliged to fully read the terms of this Agreement before registering on the Website. The use of information resources of the website, as well as the User's application for participation in the Event on the Website means full and unconditional acceptance by the User of the provisions of this Agreement.
  • 3.2. By applying for participation in the Event, the User allows the Company / Organizer to process his or her personal data.
  • 3.3. The user has no right to transfer their login and password for access to the Events and closed materials related to them to third parties and is fully responsible for their safety, independently choosing the method of storage.
  • 3.4. The user is responsible for maintaining the confidentiality of his password. If the User discovers the facts of unauthorized access to his or her account, he or she undertakes as soon as possible to notify the Company of this fact.
  • 3.5. The Company never requires the User to provide any number or PIN code of a bank payment card. In the event of such requests (on the Website or in the form of electronic messages), the User should immediately stop using the Website and notify the Company.
  • 3.6. The Company never sends electronic requests to Users with a request to specify, confirm or in any other way inform the Company or the Organizer of the User's password for access to the personal page on the Website. The password is stored on the Website in an encrypted form.
  • 3.7. In case the User loses authentication data for access to the Website, or if it is necessary to change the login, password or e-mail address specified by the User when making the application, re-notification to the User of lost data and / or change of login, password or e-mail address may be made user upon a written request to the Company at the address support@spiderproject.com.ua with indication of the surname, name and patronymic of the user, user login in such request. Notification of lost data to the User is made to the e-mail address specified by the User when applying for participation in the Event. The Company will do its utmost to provide the User with access to his or her Personal Data, the opportunity to correct it (if it is incorrect) and, if necessary, to delete it.
  • 3.8. The User agrees that in case of inoperability of the Website, or due to scheduled maintenance, or due to any problems, the User will not make regressive claims against the Company.
  • 3.9. Activities and information materials are provided by the Company on an "as is" and "as available" basis. The Company / Organizer does not represent or warrant the suitability, reliability, availability, timeliness, security, error or accuracy of the information resources provided, the Measures or related materials, and expressly disclaims any warranties or conditions (express or implicit), including warranties of merchantability, fitness for a particular purpose, title and non-infringement of intellectual property rights.
  • 3.10. The Company / Organizer makes no guarantees that the User will receive specific results from participation in the Event and / or use of the Website. Participation in the Events and use of the Website is carried out solely at the User's own risk.

4. User rights and obligations

  • 4.1. User rights:
    • 4.1.1. The User has the right to use the Website, in particular by obtaining information about the Events posted on the Website, as well as by obtaining the opportunity to participate in the Events by completing the Application, performing actions provided by the Company and / or the Organizer and gaining Access to the Events.
    • 4.1.2. The User has the right to use the Website in another way provided by the Company.
    • 4.1.3. The User has the right to refuse to participate in the Events after his or her registration and payment for the Event participation only in case of a justified (valid) reason for such refusal, no later than the date before the first session. In this case, the Company / Organizer refunds the funds paid by the User within 30 (thirty) days from the date of receipt of written notice from the User of his or her refusal to participate in the Event, or the funds paid may be credited to pay for another Event.
    • 4.1.4. The user-individual enjoys all the rights of the consumer in accordance with the current legislation of Ukraine, which regulates such relations.
    • 4.1.5. The User is entitled to a refund of the funds paid by him for participation in the Event, under the terms and conditions described in this Agreement.
  • 4.2. User obligations:
    • 4.2.1. The User is obliged to provide reliable information about himself or herself in the process of applying on the Website to participate in the Event.
    • 4.2.2. The User undertakes not to reproduce, not to repeat, not to copy, not to sell, and not to use for any purpose the information and materials that have become available to him or her on the Website, except for their use for personal purposes.
    • 4.2.3. The User is obliged to maintain in good working order his own equipment and communication channels that provide him with access to the Website, to enter the Website under his or her login and password from only one device simultaneously (personal computer, tablet, etc.). The Company is not responsible for failure to provide services for access to the Website and / or certain services of the Website for reasons beyond the Company's control.
    • 4.2.4. The User undertakes to read the current version of this Agreement each time he visits the Website before using the services of the Website.
    • 4.2.5. In case of questions about the methods and conditions of payment for participation in the Event, the User undertakes to read the following methods and conditions of payment by studying and accepting the terms of this Agreement, as well as, if necessary, communication with employees of the Company / Organizer.
    • 4.2.6. The User undertakes to get acquainted with the content, conditions of registration of the application, registration and the order of carrying out of Events, and also with the additional requirements shown by the Company / Organizer before Application registration. If the User does not fully understand any conditions of the Events, including the payment procedure, the User undertakes to clarify these conditions, and if it is impossible to clarify, to refuse to apply and participate in the Events.
    • 4.2.7. The user undertakes to pay in full independently or through third parties the cost of participation in the Event. After such payment, the User has the right to participate in this Event or use another relevant service provided by the Company / Organizer.
    • 4.2.8. In case of disagreement of the User with this Agreement or changes made to it by the Company, the User is obliged to refuse to use the Site, informing the Company.
    • 4.2.9. When using the Website, the User undertakes to refrain from the following:
      • 4.2.9.1. posting on the Website and / or anywhere through the Website (downloading, storing, publishing, distributing, accessing or otherwise using any information, including links to it) any materials that are of the following nature:
        • (I) those that violate the current legislation of Ukraine, norms of international law or the law of foreign countries; which contain threats, slander or insults; discredit other persons who violate the rights of citizens to privacy or public order; which are obscene or contain obscene language, pornographic images and texts or scenes of a sexual nature, violence, both with the participation of minors and without; contain scenes of animal cruelty; contain a description of the means and methods of suicide, any incitement to its commission or to the commission of actions that endanger life and (or) health, including harm to their health;
        • (II) those that infringe in any way the honor and dignity and business reputation, rights and legally protected interests of others, including the rights of minors;
        • (III) those that promote or contain incitement to religious, racial or ethnic (ethnic) hatred, contain attempts to incite hostility or incitement to violence, promote fascism or the ideology of racial superiority, or other social pathologies;
        • (IV) those that contain extremist material that promotes criminal activity or that contains advice, instructions or guidance on how to commit criminal activity;
        • (V) containing information of limited access, including, but not limited to, state and commercial secrets, information on the private life of third parties;
        • (VI) containing advertisements or describing the attractiveness of drug use, including "digital drugs" (sound files affecting the human brain through "binaural rhythms"), information on drug distribution, prescriptions and advice on use;
        • (VII) fraudulent;
        • (VIII) other materials containing negative information that could harm the health and / or development of children;
        • (IX) other materials that incite other persons to unlawful conduct that entails criminal, administrative, civil and other liability or in any way violates the provisions of applicable law. Any actions of the User, which, in the opinion of the Company, restrict the rights of another User, are not allowed.
      • 4.2.9.2. posting on the Website and sending through the Website materials that are advertising any goods or services without the prior direct consent of the Company.
      • 4.2.9.3. downloading, sending or otherwise using the Website, any material that is subject to protection in accordance with the Legislation of Ukraine on Intellectual Property, Personal Information and other materials protected by law without obtaining the express permission of the owner of the rights to the object.
      • 4.2.9.4. misleading about his or her identity by using the login and password of another registered User.
      • 4.2.9.5. distorting information about himself or herself.
      • 4.2.9.6. In any form, including, but not limited to, by deception, abusing trust, hacking, trying to access the login and password of another User.
      • 4.2.9.7. illegally collecting and processing other people's personal data.
      • 4.2.9.8. posting any information that, according to the Company, is undesirable, does not meet the purposes of the Website, restricts the interests of others or for other reasons is undesirable for posting on the Website.
      • 4.2.9.9. using robots, "malware", "scrapper programs" and other automated means to access the Website without the written permission of the Company.
      • 4.2.9.10. performing actions that carry or may carry an excessive or disproportionately large load on the infrastructure of the Site, which may interfere with its proper operation.
      • 4.2.9.11. copying, reproducing, modifying, creating derivative works, distributing or publicly reproducing any content of the Site, program code that is part of the Website or the services offered on the Website without the prior written consent of the Company and the relevant third party.
      • 4.2.9.12. interfering (trying to interfere) in the Website operation and performing any actions on the Website in ways not provided for in this Agreement.
      • 4.2.9.13. taking actions to circumvent any measures that the Company may use to prevent or restrict access to the Website or any part of the Website, including devices that prevent or restrict the use or copying of any material or impose restrictions on the use of the Website or material, contained in it.
      • 4.2.2.14. distributing spam messages containing requests to forward these messages to other Users and / or other unwanted information.
      • 4.2.9.15. attempting to interfere with or compromise the integrity of the Website or security, decrypting any transfering from / to the server that serves the Website.
      • 4.2.9.16 uploading incorrect data, viruses or other malicious programs to or through the Website.
      • 4.2.9.17 collecting or storing personal data of third parties, including account name, using technologies or tools other than those used or may be used on the Website.
      • 4.2.9.18 violating the rights of third parties.
      • 4.2.9.19. impersonating another person or a representative of the organization and / or community without sufficient rights, including employees of the Company, the Website owner, and using other forms and methods of illegal representation of others on the Internet, and misleading other users or Company.
    • 4.2.10. The User bears responsibility for any information posted on the Website, for what her or she communicates to other Users, as well as for any interaction with other Users, which is carried out by him at his own risk.
    • 4.2.11. The User agrees to be liable fully and exclusively for any relationship with third parties arising in connection with or as a result of using the Website, including the User's liability to third parties involved in private and / or commercial and / or non-commercial activities of the User through the Website , as well as the responsibility of the User for his own losses and expenses incurred as a result of interaction of the User with third parties in connection with the use of the Website.
    • 4.2.12. The User agrees not to violate the norms of the current legislation of Ukraine, to be fully and exclusively responsible for carrying out activities prohibited or in violation of the Legislation of Ukraine with the use of the Website, as well as activities that require special permission (license) to carry out such activities.

5. Company rights, obligations and responsibilities

  • 5.1. The company has the right:
    • 5.1.1. To modify any software of the Website, to temporarily suspend the operation of the Website in case of significant malfunctions, errors and failures, as well as to maintain and prevent unauthorized access to the Website. The Company is not obliged to update and / or improve and / or improve and / or any other change in the operation of the Website. The Company reserves the right at any time and for any reason to change, suspend, or discontinue the Website to determine the possibilities and restrictions of use of the Website, as well as to enter and change the order of use of the Website.
    • 5.1.2. To use the User's personal information provided by the latter in any way that does not contradict the legislation of Ukraine.
    • 5.1.3. To Advise the User during the registration / confirmation / payment for any Event participation, including contacting the User by e-mail or telephone number specified by the User when applying on the Website.
    • 5.1.4. To change the terms of this Public Offer unilaterally at any time, without prior notice to the User, by posting changes on the Website, not later than 3 working days from the date of its acceptance / introduction. The Company recommends the User to regularly check the terms of the Public Offer for changes and / or additions. Continuation of use of the Website by the User after the Company makes changes and / or additions to the Public Offer means unconditional and full acceptance and consent of the User with such changes and additions.
    • 5.1.5. To assign or otherwise transfer its rights and obligations arising from its relationship with the User to third parties, subject to compliance with the rights and interests of the User provided by the Legislation of Ukraine.
    • 5.1.6. In case of violation by the User of the terms of this Public Offer, the Company has the right to block the User's account, or otherwise restrict his access to the Website by e-mail or via the Personal Page or without such notification.
    • 5.1.7. The Company has the right to change the web application that provides data exchange (web interface of the Event) and the software of the Event, as well as to change the requirements to hardware and software that must be used by the User to participate in the Event. In the event of any and all of these changes, this Agreement shall apply to such changes unless the Company has expressly stated otherwise.
  • 5.2. Company obligations and responsibilities:
    • 5.2.1. The Company must inform the User about the status of his or her Application and the fact of successful payment for Event participation. The fact that the User is informed is confirmed by an e-mail sent to the e-mail address specified by the User when registering on the Website, which contains the relevant supporting information.
    • 5.2.2. The Company is responsible for the storage and processing of the User personal data, ensuring the confidentiality of such data when processing it in accordance with the section 8 of this Agreement and acting legislation of Ukraine.
    • 5.2.3. The Company's liability under this Agreement is limited by setting a limit on the amount of damages to be reimbursed. Such a maximum amount of damages in any case may not exceed the cost of Event participation, which was carried out using the Website. The Company is not liable for indirect or indirect damages, lost profits, loss of business reputation of the User and more.
    • 5.2.4. Unless otherwise expressly provided in this Agreement or the terms of participation in a particular Event, the Company is not responsible for the conduct of the Events. All obligations regarding the events, the provision of paid services arise between the User and the Event Organizer.

6. Conditions for granting access to the Events

  • 6.1. Providing the User with access to the Events is possible provided that the User applies to the Event via the Site. Upon successful completion of the application by the User, the Company assumes the rights and obligations to the User specified herein. The User receives a login (name, nickname) and a password to the e-mail address specified in the application, which is necessary and sufficient information for the User to access his Personal page on the Site.
  • 6.2. The User's application for participation in the Event on the Website is free and voluntary.
  • 6.3. The User gets access to the services of the Website and measures if he or she has the technical ability to use this access.
  • 6.4. Information on specific Events and / or the functional composition of specific Events, information on the conditions for granting access to the Events and / or the free nature of the Events, specification of requirements and / or recommendations on technical support for access to the Events, other information or requirements and/ or may be notified to the User in accordance with this Agreement or the requirements of the Legislation of Ukraine, shall be deemed to have been provided to the User properly, if such information:
    • 6.4.1. Is published on the Company's Website; and/or
    • 6.4.2. Is brought to the notice of the User when concluding the Agreement in the text of the Agreement; and/or
    • 6.4.3. Is notified to the User by e-mails sent to the e-mail of the User, specified by him or her when registering for the Event; and/or
    • 6.4.4. Is printed in advertising and information materials of the Company; and/or
    • 6.4.5. Is provided to the User when contacting the contact addresses and telephone numbers of the Company; and/or
    • 6.4.6. Communicated to the User in other ways available to the Company, including through the media (advertising).
  • 6.5. User access to the Event, information about which is posted on the Website, is provided subject to 100% prepayment for participation in such Event, in the manner specified to the User herein, on the Website or otherwise. Payment is made within 30 (thirty) days from the date of submission of the Application, but, in any case, no later than the beginning date of the Event.
  • 6.6. Execution of the Application using the Website is confirmed by information (accounts) of the software control of the connection of the Website. Any actions of the User for subscription / rejection of the Application have equivalent legal force, if the parties have concluded the relevant agreement in writing.
  • 6.7. If after the completion of the payment procedure for participation in the Event, but in any case not later than the day of the Event, the User for one or another reason did not get access to the Event, he or she must contact the Company's support service by phone number or messenger specified on the Website.
  • 6.8. The Company reserves the right to cancel the User's participation in the Event, and the Company / Organizer is not obliged to refund the fee in case the User violates the rules of conduct in the Event. These violations are the publication by the User of the information prohibited by clause 4.2.9.1. herein during the Event, in the form of comments or otherwise, including information which incites ethnic conflicts, contains obscene language or otherwise insults other participants of the Event or the Consultant, the publication of irrelevant information, or the publication of promotional information.
  • 6.9. The Company reserves the right to cancel the User's participation in the Event if it is established that the details for accessing the Event are transferred to third parties, including by publishing in public access an individual link (URL) provided by the Company for the User's personal participation in this Event, and/or if it is established that the user distributed the proprietary information and materials received by the User via participation in the Event are. The use of such information and materials is allowed only for personal needs and for personal use of the User. User access to participate in the Event is provided to no more than one spectator.
  • 6.10. The Company / Organizer reserves the right to cancel / postpone the Event.
  • 6.11. The information posted on the Website for a specific Event, as well as the Content of the Event, is attached to the Company's Website. The User understands and agrees that, using the Website, he may obtain information that is subjective, may be evaluative and contradictory.
  • 6.12. The Company's Website may contain links to other Internet resources. By accepting this Public Offer, the User agrees that the Company is not responsible for the availability of these resources and their content, as well as for any consequences associated with the use of the content of these resources.
  • 6.13. The Company may decide to discontinue certain features of the Website at any time and for any reason. In no event shall the Company / Organizer be liable for any damages resulting from such termination or lack of access to such functions.

7. Prices, payments and reimburses

  • 7.1. Payments for providing the User with access to the Events and related information resources are made between the User and the Company / Organizer directly or, if the User uses a means of payment through a payment bank card, through the Company / Organizer payment processor.
  • 7.2. The Company has the right to accept funds from users for the Events organized by the Company, as well as for the use of certain information resources of the Website, the intellectual property right to which belongs to the Company.
  • 7.3. The prices of participation in the Events are indicated on the Website for each Event separately at the time of opening Applications for participation in each particular Event, or are communicated to the User by sending an e-mail.
  • 7.4. The User transfers the funds to the Company / Organizer of the Event in the amount of the price of participation in the Event, by 100% prepayment.
  • 7.5. Non-resident users pay in foreign currency in accordance with the invoice issued by the Company / Organizer. Any bank fees charged by the user's servicing bank or correspondent banks shall be paid by the User.
  • 7.6. The method of payment is determined by the Company / Organizer and is communicated to the User through the Website on the page of each Event either by sending an e-mail or in another way chosen by the Organizer. Methods of payment include bank transfer, bank payment card (payment through the Website).
  • 7.7. The User independently chooses a convenient payment method from among the possible ones, and which are available on the Website at the time of payment for each Event separately. Methods of payment for any Event, which are not provided and are not available on the Website for this Event, are not accepted.
  • 7.8. The company has the right to provide both one and several options for payment methods. The Company has the right to change / delete any payment methods on the Website at any time and in its sole discretion without obligation to notify or amend this Agreement.
  • 7.9. When the card payment method is selected, the User indicates the information related to payment cards, namely: card number, validity period, CVC / CVV-code and name of the payment card holder and gives consent to the Payment System to process his or her personal and payments by money transfer for the chosen Event.
  • 7.10. When choosing the card payment method, the User authorizes the Payment System to debit the full price of participation in the Event, indicated on the Website, from the specified payment card / bank account, through the chosen method of payment, including fees, transfer fees, conversion rate and exchange rate, differences that will be applied to the payment, and authorizes the Payment System to use its payment and personal data to (i) pay the cost of participation in the Event, (ii) process the refund of payments, if necessary, and (iii) for other purposes necessary to comply with the terms of this Agreement. The User is fully aware of and agrees that at the time of payment the amount of additional costs for processing payment transactions is unknown to the Company.
  • 7.11. The Company / Organizer has the right to request from the User, and the User undertakes to provide a bank statement and / or payment receipt to resolve disputed financial issues related to the payment of participation in the Event, with a refund in cases provided by Ukrainian legislation, as well as to resolve other contentious financial issues.
  • 7.12. When creating / processing an application for participation in the Event in case of choosing the card payment method, the funds on the payment card of the User may be blocked with their subsequent write-off. Debiting funds from the payment card may be done by the Company, the Organizer or the Payment Processor of the Company / Organizer. The User undertakes to take all measures to ensure that debiting funds from the payment card is possible and available at any time by the Company or the Organizer (for example, all restrictions and limits of the issuing bank for payment must be removed by the User before the actual debiting from the account).
  • 7.13. The day of payment is considered to be the day of receipt of funds on the bank account of the funds recipient.
  • 7.14. If the Event does not take place due to the Company's fault, the funds received by the Company / Organizer from the User as payment for participation in such Event shall be refunded to the User within 30 (thirty) days from the date of cancellation of the Event, or may be credited to User participation in an another Event.
  • 7.15. If the User, for reasons beyond the control of the Company, has not exercised his right to participate in the Event and has not notified the Company of a reasonable (valid) reason for the User's inability to participate in the Event no later than the start of the second session of the Event, the Company's obligations are considered to be duly executed, in the stipulated amount and on time, and the funds paid by the User are not refundable.
  • 7.16. In case of cancellation or postponement of the Event, as well as if the User refuses to participate in the Event due to postponement of this Event, the Company / Organizer is obliged to reimburse the Buyer the full cost of funds paid for participation in such Event.
  • 7.17. The User who wishes to refuse to participate in the Event for reasons beyond the control of the Company / Organizer of the Event, if the User notifies the request no later than one day before the date of the first session, is reimbursed the cost of participation in the Event actually paid by the User minus the costs actually incurred by the Company / Organizer.
  • 7.18. If the User purchases a gift certificate for participation in the Event, and if the individual specified in the gift certificate did not use this gift certificate before the expiration of its validity specified on such certificate, for reasons beyond the Company's control, the Company's obligations are considered to be duly executed, in the stipulated amount and on time, and the funds paid by the User are not refundable.

8. Use of personal data

  • 8.1. The Company uses the personal data of Users exclusively for the following purposes:
    • 8.1.1. Registrating the User by the Company on the Website, providing the User with the opportunity to fully use the services of the Website.
    • 8.1.2. Displaying the User's profile on the Website in the personal account.
    • 8.1.3. Establishing and maintaining communication between the User and the Company, advising on the provision of services, providing customer and technical support in case of problems related to the use of the Website.
    • 8.1.4. Fulfilling by the Company of its obligations to the User who has applied for participation in the Event, paid or free of charge, as well as under other agreements with the Company.
    • 8.1.5. Sending advertising messages of an advertising nature to the User's e-mail address; targeting of advertising materials. The User has the right to refuse mailing. In this case, his name and e-mail address will be automatically deleted from the Company's database.
    • 8.1.6. Improving the quality of customer service and modernizing the Company's Website by processing requests and requests from the User.
    • 8.1.7. Statistical and other studies based on impersonal information provided by the User.
    • 8.1.8. Placements on the Website, in official groups of social networks and other communities of the Company on the Internet, other advertising and information sources, for purposes not related to the User identification, video materials obtained in the process of providing services, User reviews of Company services.
  • 8.2. Personal data processing
    • 8.2.1. Processing and storage of the provided personal data is carried out on the servers conducting functioning of the Website services. The provided personal data is processed and can be stored in the Personal Database or in a separate table of the Database of the Website.
    • 8.2.2. Personal data are processed using automated systems, except when non-automated processing of personal data is required by the legislation requirements of Ukraine.
    • 8.2.3. The processing of the User's personal data includes the following actions by the Company: collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction.
  • 8.3. User's consent to the personal data processing by the Company
    • 8.3.1. The User accepts the terms of this Agreement and gives the Company an informed and informed consent to processing his or her personal data:
      • 8.3.1.1. By filling in the registration form posted on the Website to participate in the Event, the User is considered to have agreed to the processing of his or her personal data by checking the box "I agree to my personal data processing" at the time of clicking the button "Register";
      • 8.3.1.2. By sending a request for a call back and filling in the feedback form, which the User fills in via the Website or in electronic services (Google, etc.), the User is considered to have consented to the processing of their personal data at the time of clicking the button that confirms the submission of the application (buttons may be called "Send", "Register" and the like).
      • 8.3.1.3. When subscribing to receive information and news materials from the Company - by filling out the form for subscribing to the newsletter located on the Website. The User is considered to have agreed to the processing of their personal data by checking the box "I agree to my personal data processing" at the time of clicking the "Subscribe" button.
      • 8.3.1.4. Whenever the User uses the Website, using the software installed on the User's device. The User is considered to have given consent to the processing of his / her personal data at the time of using the Website.
    • 8.3.2. The User's consent to his or her personal data processing by the Company is valid from the date of consent to its processing, and for the period necessary to achieve the purposes of personal data processing.
    • 8.3.3. The User has the right to withdraw consent to the processing of personal data by sending a written notice to the Company by e-mail specified on the Website, about the desire to withdraw their consent to the processing of personal data.
  • 8.4. Personal data is stored (depending on which event occurs earlier):
    • 8.4.1. until the moment of deleting the personal account of the User on the Website upon his or her written application to the e-mail address of the Company;
    • 8.4.2. until personal data destruction by the Company - in case of receipt from the User of the withdrawal of consent to the personal data processing or of a request for destruction of personal data.
  • 8.5. Dissemination of personal data may be carried out by the Company only in the following cases:
    • 8.5.1. When processing personal data in order to display the User's data for other participants of the Events in which the User participates, to maintain communication, including the provision of services remotely.
    • 8.5.2. In order to place feedback on the Company services, left by Users, on the Company's Website, as well as in other various information sources.
    • 8.5.3. In order to place videos obtained in the process of providing services in various information sources.
    • 8.5.4. The Company has the right to transfer personal data to third parties (Company Processors) subject to the following conditions:
      • 8.5.4.1. The third party ensures the confidentiality of personal data during their processing and use; undertakes not to disclose it to other persons, as well as not to disseminate user personal data without their consent.
      • 8.5.4.2. The third party guarantees compliance with the following measures to ensure the security of personal data during their processing: the use of means of information protection; identifying and recording the facts of unauthorized access to personal data and taking measures to recover personal data; restriction of access to personal data; registration and accounting of actions with personal data; monitoring and evaluating the effectiveness of measures taken to ensure the security of personal data.
    • 8.5.5. The Company shall not transfer personal data to third parties, except where such transfer is required by law, at the request of the personal data subject or in other cases set forth herein. The Company understands that personal information is a value and an integral part of the personal non-property rights of any individual, and therefore takes all possible measures to protect personal information of users, voluntarily and knowingly transmitted by the latter to the Company.
  • 8.6. Personal data protection
    • 8.6.1. The Company takes the necessary and sufficient legal, organizational and technical measures to protect the information provided by Users from unauthorized or accidental access, destruction, misrepresentation, blocking, copying, distribution, as well as other illegal actions of third parties. However, despite all efforts, the Company cannot guarantee absolute protection against any threats arising outside the Company's regulations.
    • 8.6.2. The company uses standard operating methods such as encrypted communication, secure premises, network protection systems and password protection systems to ensure the confidentiality of personal data.
    • 8.6.3. The Company provides access to information and personal data only to authorized employees who have agreed to ensure the confidentiality of such information and data in accordance with the requirements of the Company.
    • 8.6.4. The Website may contain links to other websites. When you link to other websites, this Agreement does not apply to such websites.

9. Intellectual property rights

  • 9.1. The content of the Website and the content of the Events is the intellectual property of the Company or in its use on the basis of the duly executed consent of third parties and is subject to protection in accordance with the Legislation of Ukraine. The User is prohibited to disseminate the information received during or for participating the Event in any way for commercial purposes without obtaining the direct consent of the Company to such actions.
  • 9.2. Granting the User access to the pages of the Website does not mean that the User is granted a license to use the intellectual property of the Company. All rights, except those expressly granted to the User by this Agreement, are reserved by the Company.
  • 9.3. Any software available on the Website and / or provided for use within the Event is the intellectual property of the Company and / or its partners. The use of the software of the Event is governed by the terms of the license agreement, provided to the User to accept its terms when using such software. If the license agreement for the use of software of the Event is not provided to the User, the Company grants the User the right to use the software of the Event exclusively for personal non-commercial use of the User, and the fee for using such software is included in cost of the event. All rights to the Event software, including copyrights and other exclusive rights to such software, are reserved by the Company and / or the Event software manufacturer.

10. Force majeure

  • 10.1. The Parties shall be released from liability for partial or complete non-fulfillment of their obligations under this Agreement if their fulfillment is hindered by an extraordinary and unavoidable event (force majeure), including, but not limited to: hostilities, riots or sabotage; disaster; power outages, internet or telecommunications outages; or government restrictions. In this case, the term of fulfillment of obligations under the Agreement is postponed in accordance with the time during which such circumstances were in force.

11. Claims and complaints processing

  • 11.1. In case of non-performance or improper performance of obligations under this Agreement, the Party whose right has been violated shall send a written claim to the other Party.
  • 11.2. All user complaints to the Company using the Website must be sent by the User to the Company's e-mail address specified on the Website, in the form of a scanned copy, with the subsequent sending of the original claim (complaint) to the Company's postal address specified on the Website. The term for consideration of the user's claim (complaint) by the Company is 15 (fifteen) calendar days from the moment of receipt of the claim (complaint) at the Company's address, during which the Company makes one of the following decisions: (i) disagreement with the claim refusal to satisfy it; (Ii) full or partial agreement with the claim (complaint) and full or partial satisfaction of the User's claims.

12. Messaging procedure

  • 12.1. Notices, claims, inquiries, statements and other official materials shall be transmitted by the Parties to each other as follows:
    • 12.1.1. from the Company to the User - by sending to the e-mail address specified by the User when sending and application via the Website, unless otherwise provided in the relevant paragraph of this Agreement;
    • 12.1.2. from the User to the Company - by sending to the e-mail address specified on the Website. Written appeals sent by the User to the address of the Company must be signed by the User. Written appeals that are not signed by the User are not accepted by the Company for consideration.

13. Other conditions

  • 13.1. This Agreement is considered to be concluded from the moment of acceptance of this Public Offer, which is expressed in the use of the User of the Website, and is valid until the moment of its termination by one of the Parties.
  • 13.2. The terms of this Public Offer are valid until the Company withdraws / changes the Public Offer.
  • 13.3. This Agreement may be terminated at any time by agreement of the Parties.
  • 13.4. The Company has the right to terminate this Agreement and terminate the User's access to the services of the Website unilaterally at any time and for any reason at its discretion, as well as in case of violation by the User of any of the conditions specified in this Agreement.
  • 13.5. In case of concluding this Agreement (acceptance of this Public Offer) in writing, the termination of the Agreement unilaterally by one of the Parties is carried out by sending a corresponding written statement to the other Party.
  • 13.6. By accepting the terms of this Public Offer, the User agrees to receive information about all other Events, which are provided by the Company, regardless of the term of this Agreement, provided that such consent may be revoked by the User at any time by sending the corresponding appeal to the address of the Company.
  • 13.7. All issues not regulated by this Agreement shall be resolved in accordance with the current Legislation of Ukraine.

14. Company details

  • Spider Management Technologies Ukraine LLC
    Registration code: 32160282
    28 Mykhaila Boichuka (Kikvidze) Str, Kyiv 01103, Ukraine
    Email address: info@spiderproject.com.ua